Terms of service

This English version is provided for your convenience. Only the German version is legally binding.

General Terms and Conditions (GTC)

Last updated: 10 October 2026

§ 1 Scope and provider

(1) These General Terms and Conditions apply to all orders that you place via the online shop brands-iconic.com.

(2) The provider and your contractual partner is Swiss Brand Partners (Germany) GmbH, Eilbektal 18b, 22089 Hamburg, Germany, represented by its Managing Director Shambo Nagpall, registered in the commercial register of the Hamburg Local Court under HRB 164720, VAT ID DE334006010 (hereinafter “we” or “us”). Customer service: phone +49 156 7955 7190 (Monday to Friday, 9:00 am to 5:00 pm), email support@brands-iconic.com.

(3) Our offer is directed at consumers and businesses. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of its trade, business or profession.

(4) Deviating terms and conditions of the customer are not recognised unless we expressly agree to their validity in writing.

§ 2 Products and authenticity

(1) We sell exclusively new, original goods of the brands offered. We source all items directly from the manufacturers or through authorised distribution channels; we hold proof of supply.

(2) The product presentations in the online shop do not constitute a legally binding offer but an invitation to place an order. Images may differ slightly from the original; in particular, colours may appear different depending on your screen settings.

§ 3 Conclusion of contract

(1) You can add items to the shopping cart without obligation and check and correct your entries at any time before submitting your order using the correction functions in the cart and at checkout.

(2) By clicking the order button at the end of the checkout, you submit a binding offer to purchase the goods in your shopping cart.

(3) Immediately after submitting your order, you will receive an automatic email in which we confirm receipt of your order and accept it (order confirmation). The purchase contract is concluded upon receipt of this order confirmation.

(4) If, exceptionally, an item is not available despite the stock display, we will inform you without delay and refund any payments already made without delay.

§ 4 Contract language and storage of the contract text

(1) The contract language is German.

(2) We store the contract text and send you the order details and these GTC in text form by email. You can also view the GTC on this page at any time. You can view your past orders in your customer account, if you have created one.

§ 5 Prices and shipping costs

(1) All prices stated are final prices and include statutory VAT.

(2) In addition to the prices stated, shipping costs apply depending on the delivery country and order value. The amount of the shipping costs is shown in our shipping information, in the shopping cart and at checkout before you complete your order.

(3) For deliveries to countries outside the European Union (currently the United Kingdom), additional costs such as customs duties, import VAT or clearance fees may arise in individual cases. These are not charged by us and are to be borne by the customer, unless expressly stated otherwise at checkout.

(4) Where we state a higher price as “RRP” next to the selling price, this is the manufacturer’s recommended retail price. In the case of price reductions, we state the lowest total price that we charged within the last 30 days before the reduction.

§ 6 Payment

(1) The available payment methods are shown at checkout. These include in particular credit card (Visa, Mastercard, American Express), PayPal, Klarna, Apple Pay, Google Pay and Shop Pay, as well as country-specific payment methods.

(2) When paying via payment service providers (e.g. PayPal or Klarna), their terms of use also apply. The invoice amount is due immediately upon conclusion of the contract, unless a later payment date has been agreed as part of the chosen payment method (e.g. pay by invoice via Klarna).

§ 7 Delivery and delivery time

(1) We deliver to the countries listed in our shipping information to the delivery address you specify.

(2) The delivery time is 1–3 working days within Germany and 2–6 working days to all other delivery countries. Orders received and paid for by 2:00 pm on a working day are shipped the same day.

(3) If the customer is a consumer, the risk of accidental loss and accidental deterioration of the goods passes to the customer only upon handover, even in the case of sale by dispatch. If the customer is a business, the risk passes upon handover of the goods to the shipping company.

§ 8 Retention of title

The goods remain our property until paid for in full.

§ 9 Right of withdrawal

Consumers have a statutory right of withdrawal. Details can be found in our withdrawal policy.

§ 10 Warranty and guarantees

(1) The statutory warranty rights apply. For consumers, the limitation period for warranty claims is two years from delivery of the goods.

(2) For businesses, the limitation period for warranty claims is one year from delivery; this does not apply to claims for damages under § 11 or in the case of fraudulent intent.

(3) An additional guarantee only exists if it is expressly stated in the product description or in the manufacturer’s guarantee documents. Any manufacturer’s guarantees do not affect your statutory warranty rights.

(4) Please report defects, transport damage or incorrect deliveries to support@brands-iconic.com.

§ 11 Liability

(1) We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and to the extent of any guarantee assumed.

(2) In the event of a slightly negligent breach of an essential contractual obligation, the fulfilment of which makes the proper performance of the contract possible in the first place and on whose compliance you may regularly rely (cardinal obligation), our liability is limited to the foreseeable damage typical for the contract.

(3) Otherwise, liability for slight negligence is excluded.

(4) The above liability provisions also apply in favour of our legal representatives and vicarious agents.

§ 12 Vouchers and promotions

(1) Discount codes and promotional vouchers can only be redeemed within the stated period, only once per customer and only under the respective conditions stated (e.g. minimum order value). They cannot be applied retrospectively to orders already completed and cannot be paid out in cash. Combining several discount codes is not possible.

(2) The welcome voucher of €20.00 for signing up to the newsletter is valid once for orders of €100.00 or more.

(3) If an order for which a discount code was used is withdrawn in whole or in part, only the amount actually paid will be refunded.

§ 13 Dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 14 Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the country in which the consumer has their habitual residence.

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is our registered office in Hamburg.

(3) Should individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the statutory provisions.